At our core, we’ve always believed in people. From the days when my grandfather started this journey, it was never just about building a business; it was about building careers, creating opportunities, and making sure that the people who joined us had a future they could be proud of.
With over five decades in the industry, I feel proud to say that this legacy has been intact till date. We have many success stories that represent the growth, empowerment and resilience of our people.
Take Uvaise, for instance. When he joined us as an 18-year-old parcel boy, no one could have predicted the incredible journey ahead of him. But we saw his potential. By 2008, he was promoted to cashier, and within a year, he was given the responsibility of managing kitchen operations. It didn’t stop there—he climbed the ranks, becoming a branch manager and eventually a Cluster Branch Manager overseeing seven branches. Uvaise’s story reflects the opportunities we provide for those who are committed and driven to grow within our organization, both vertically and laterally.
Then there’s Nasar, or as we affectionately call him, Nasarka. Starting as a cashier, Nasarka’s curiosity and drive led him from the kitchen to the front of the house, where he excelled in customer service. His passion for football eventually led him to a new role—he now proudly represents one of our sub-brands as a coach for the Empire Football Club. It’s not just about food here; it’s about passion, and we’re here to help our people pursue theirs.
More such examples of this ethos. Khader, who rose to become our AVP-Operations, credits the supportive culture we foster—one that encourages growth and embraces calculated risks. Vaishag’s journey from housekeeping executive to General Manager of E-commerce shows how dedication, coupled with the right opportunities, can lead to extraordinary achievements. And Nadirsha, who joined us in 2002, now stands tall as our AVP of Finance, proving that passion and perseverance can unlock limitless potential.
These are just a few stories, but they are far from unique. Across our organization, there are countless Uvaises, Nasars, Khaders, and Nadirshas—each finding their own niche and nurturing their passion for our collective growth. With over 3,000 employees, we’re not just a team; we’re a community that thrives on shared success. When one of us grows, we all grow. That’s the way it’s always been, and that’s the way it will always be.